Why is my road the last to be plowed?
Each winter storm is unique to itself. Intensity, timing, duration and moisture content can result in longer spans of service. We try our very best to address every road in the Village in a timely manner. Our main goals during an operation are to clear and maintain all main (Arterial) roadways, as these are the most traveled. Our second focus is secondary (Collector) roads. These would include side streets that directly lead into main roads. Finally, we focus on low volume (Local) residential areas. These areas include subdivision side streets, dead ends, and cul-de-sacs. By maintaining this philosophy, we ensure optimal services for the highest amount of residents/travelers.

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1. Why does the plow truck drive past with its plow up?
2. Why is the plow operator using sand and not salt?
3. Why is my road the last to be plowed?
4. Why has the plow operator left a large amount of snow in my driveway and in front of my mailbox, so I can’t get out of my driveway, or to my mailbox? When will they come back to clean this up?
5. My mailbox was damaged by the snowplow. What do I do?
6. Why is it I never see a snowplow during a winter storm?
7. I once saw a snow plow parked in a gas station, or in the shop parking lot during a bad snowstorm. Why was it there instead of on the streets working?
8. Who is responsible for plowing state and county roads?