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Animal Control

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1. How do I report a lost or stray animal?

Contact the Washington County Humane Society at (262) 677-4388.

2. How do I report abuse to an animal?

Contact the Village of Richfield Humane Officer Kathie Jaster at (262) 677-4388 ext. 23.

3. What can I do about a barking dog or other nuisance animal?

Contact the Sheriff’s Department non-emergency number (262) 335-4378.

4. How many dogs / cats are allowed per household?

The number of dogs over the age of five months shall be limited to three per property / residence. The number of cats over the age of five months shall be limited to three per property / residence. The total number of dogs and cats over the age of five months shall not exceed six per residence.

5. How do I request removal of a dead animal?

If the animal is on the roadside or on village property contact the Highway Department at (262) 628-1381 for disposal.

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Assessor

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1. How can I request a review of property assessment?

To request a review of your most recent property assessment Associated Appraisals asks that you complete this Review Request Form and mail it to Assessor's Office, 1314 W. College Avenue, P.O. Box 2111, Appleton, WI 54912-4157 or email it to info@apraz.com. Review Request Form

2. How can I contact the Village Assessor?

Our Village Assessor is the contracted firm, Associated Appraisal. You can reach them via telephone at: 1-800-721-4157 or via the website below. Associated Appraisal

3. When was the last community revaluation? When is the next revaluation expected?

Every property was reassessed in 2011. Properties are reassessed as needed, but approximately every 4-5 years.

4. Some of my neighbors have told me the only reason for the reassessment is to raise taxes. Is this true?

No. The reassessment has no impact on the total amount of taxes collected. However, it may change your property’s percentage share of total taxes collected.

5. Why do you need to inspect the interior of my home?

There is no question that a reassessment inspection is an inconvenience. For that, we apologize. However, building size, age, features, quality, and condition, along with many other factors affect the market value of your property. The only way to ensure a fair market value is to collect current exterior and interior data for each property. We are not concerned with your housekeeping nor personal belongings. This information will not be recorded and will be kept confidential.

6. What if I refuse to allow the assessor into my home?

The Wisconsin Legislature recognizes the conflict between the right of privacy and the need for accurate information when establishing assessments. If an owner refuses entry into the property, the assessor sends a certified letter requesting a reasonable time for viewing the home. If no response is received, or entry is refused, the assessor is required by law to estimate the value of the home based on the best available information. The property owner maintains his right of privacy, but loses all rights of appeal to the Board of Review.

7. How does the assessor value property?

Wisconsin law requires that property assessments be based on fair market value. Estimating the market value of your property is a matter of determining the price a typical buyer would pay for it in its present condition. Some factors the assessor considers are: what similar properties are selling for; what it would cost to replace your property; the rent it may earn; and any other factors that affect value. It is important to remember that the assessor does not create assessed value, but rather interprets what is happening in the market place through real estate sales.

8. What can I do to ensure a fair and reasonable assessed value for my property?

Even with the best of care and intentions, mistakes are possible. Inform the assessor of any problems that might affect market value. There will be an opportunity to discuss your assessment with the assessor at the Open Book. Should you feel your assessment is in error, bring to the Open Book any documentation that supports your opinion of value. Property owners will be notified of their new assessment when the project is completed. If the discussion with the assessor does not resolve your concerns, a Board of Review will be held where you can again present sales or other market value evidence that shows the assessment to be in error.

9. Do all assessments change at the same rate?

No, not necessarily. There are differences between individual properties and between neighborhoods. In one area, the sales may indicate a substantial decrease in value in a given year. Yet in another neighborhood for example, there may be no change in value, or even an increase in property values. Different types of properties within the same neighborhood may also show different value changes. For example, one-story houses may be more in demand than two-story houses, or vice versa. Older homes in the same area may be declining in value more slowly than newer homes. There are numerous factors to be considered in each property, which will cause the values to differ. Some of the factors which can affect value are: location, condition, size, quality, number of baths, number of bedrooms, finished basement, garages, overall condition as well as many others.

10. What is the bottom line?

Revaluations are periodically required by state law and are designed to keep assessments current with prevailing market conditions. The real issue is whether your property is assessed at market value. After the revaluation, you should look at your final assessment. If it appears to be an accurate value when compared to sales of similar property, then it probably is a fair assessment. If, in your opinion, it does not reflect the market value of your property when compared to sales of similar properties, you should talk to our assessment staff. We may be able to provide information or take further actions to resolve your concerns.

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Boards & Commissions

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1. When do Boards and Commissions meet?

All Boards and Commissions meet at the Village Hall 4128 Hubertus Road, Hubertus.

• Administrative Review Board - As needed
• Architectural Review Board - Three Wednesday of the month at 7:00 pm
• Board of Review - As needed
• Board of Trustees - Three Thursday of the month at 7:30 pm
• Board of Zoning Appeals - As needed
• Park Commission – Second Wednesday of the month at 6:30 pm
• Plan Commission - First Thursday of the month at 7:30 pm

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Garbage & Recycling & Yard Waste

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1. Who picks up my garbage and recycling?

Richfield residents must obtain removal services. Two companies service this area: Waste Management (262) 251-9560 and Veolia (262) 367-6040.

2. How do I dispose of my Christmas trees?

The Village allows disposal of Christmas trees in the month of January each year. Check the Village website, newsletter, or contact Village Hall for dates and times.

3. How do I properly dispose of toxic or dangerous materials such as paints, automotive fluids, or tires?

Please contact Waste Management for proper disposal of Household Hazardous Waste at (262) 251-9560.

4. My garbage / recycling wasn't picked up. What should I do?

Contact your private hauler: Waste Management (262) 251-9560 or Veolia (262) 367- 6040.

5. Is mulch available?

Mulch and compost are available on a first come, first serve basis and is located next to the salt shed off of Hillside Road.

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Main

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1. How do I contact a city / county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Village Government Information

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1. Where is the Village Hall located?

4128 Hubertus Road, Hubertus, WI 53033.

2. How do I contact the village staff?

(262) 628-2260, or visit our website for email addresses of the village staff

3. Where do I vote?

All Richfield residents vote at the Northbrook Church, 4014 Highway 167, Richfield, WI 53076.

4. What are the hours of operation at the Village Hall office?

7:30 am – 4:00 pm Monday through Friday.

5. How do I report a burnt out streetlight?

WE Energies has a system for online reporting when streetlights burn out. While you still may contact Village Staff to assist you with this matter, it may be easier to utilize the below website in order to complete your task. Typically WE Energies responds to these requests in 72 hours or less. WE Energies Online Reporting